Template-Type: ReDIF-Paper 1.0
Author-Name: Ronald J. Degen
Author-Email: rjdegen@gmail.com
Author-Workplace-Name: International School of Management Paris
Title: Satisfaction of Patients in Health Care: Some Critical Issues with Research Projects that Measure Satisfaction
Abstract: This paper presents three critical issues that researchers need to consider when preparing a research project that measures the satisfaction of patients in health care. These issues are: the correct interpretation of the research objective and formulation of the research questions, selection the appropriate research design, and the credibility of the research project and its conclusions.
Creation-Date: 2013-09-01
File-URL: https://globadvantage.ipleiria.pt/files/2012/08/Working_paper-95_globadvantage.pdf
File-Format: application/pdf
Number: 95
Classification-JEL: M0, M1
Keywords: virtual satisfaction of patients, formulating research questions, appropriate research design, credibility of research projects
Handle: RePEc:pil:wpaper:95